Our goal is to provide you with excellent service at a fair price. We unconditionally guarantee your satisfaction, and will do whatever it takes to earn your trust.

REQUEST FOR QUOTE
We will be happy to provide a quote for your embroidery job. You can email your design along with project and contact information. Please include your telephone number so we can contact you in case we have any questions about your requirements.

ORDER PROCESSING INFORMATION
Delivery of an order depends on many variables. If this is a first-time order for the design, it will need to be set up to stitch and approved before it can go to production. Every effort will be made to accommodate your request of delivery. Rush service is available for an extra charge.

QUANTITIES AND PRICING
• There are no minimum quantities on flat garments.
• Caps have a 12-piece minimum order and must be ordered in multiples of 12.
• Your embroidery may include up to nine different colors at no additional charge.

SHIPPING
Our standard shipping methods are FedEx Ground and US Priority Mail. All shipments are insured at their replacement value. Expedited shipping by FedEx is available for an additional charge. Shipping charges are prepaid and added to your invoice.

EMBROIDERY GUIDELINES
A typical left chest design has a maximum dimension of 3.5” to 4.0”. The size may be dictated by the size of the smallest lettering in the design. Sometimes a design will have to be modified to be suitable for the embroidery process. We work closely with you to determine what will be an acceptable modification. The maximum height for a cap design is 2.25” high (less for visors and some unstructured caps).

COLOR MATCHING
If we have color artwork of your design, we will use the colors to match thread for your embroidery. If you have particular Pantone (PMS) colors that need to be matched, please furnish them and we will match the thread as close as we can.

CUSTOMER FURNISHED GARMENTS:
We cannot be held responsible for supplier errors, incorrect sizes or colors, or shortages if we do not supply the garments to you. We also reserve the right to determine if a customer-supplied item is suitable for embroidery.

Home

Apparel

Embroidery Services

Digitizing

Stock Designs

Frequently Asked Questions

Printing Services

Links

Off-Topic and
Fun Stuff

Contact Us